Privacy Policy

1. Introduction

Welcome to SUPPORTTUNE LIVE LIMITED. We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit our website (supporttune.com) and use our services.

2. Information We Collect

We may collect and process the following data about you:

  • Personal Identification Information: Name, email address, phone number, and address.
  • Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
  • Usage Data: Information about how you use our website, products, and services.
  • Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

3. How We Collect Your Data

We collect data through:

  • Direct Interactions: Filling in forms or corresponding with us by post, phone, email, or otherwise.
  • Automated Technologies or Interactions: As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions, and patterns.
  • Third Parties or Publicly Available Sources: We may receive personal data about you from various third parties and public sources.

4. How We Use Your Data

We use the information we collect in the following ways:

  • To provide and maintain our services.
  • To manage your account.
  • To improve our website and services.
  • To communicate with you, including responding to your inquiries and sending administrative information.
  • To send marketing and promotional communications.
  • To comply with legal obligations.

5. Data Sharing and Disclosure

We do not share personal data with third parties except as necessary to fulfill our services and as required by law. This may include:

  • Service providers who provide IT and system administration services.
  • Professional advisers including lawyers, bankers, auditors, and insurers.
  • Government bodies that require us to report processing activities.

6. Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.

7. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

8. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including:

  • The right to request access to your personal data.
  • The right to request correction of your personal data.
  • The right to request erasure of your personal data.
  • The right to object to processing of your personal data.
  • The right to request restriction of processing your personal data.
  • The right to request the transfer of your personal data.
  • The right to withdraw consent.

If you wish to exercise any of the rights set out above, please contact us at info@supporttune.com.

9. Third-Party Links

Our website may include links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.

10. Changes to This Privacy Policy

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. Please review this policy periodically for any changes.

11. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us:

SUPPORTTUNE LIVE LIMITED Address: 71-75 Shelton Street, London, England, WC2H 9JQ
Email: info@supporttune.com
Website: supporttune.com